Brittany's Seller's Guide

Seller's Guide

Meet Brittany Ng

I focus on providing the highest quality service; delivering exemplary results to each of my clients.

To achieve optimum results in the Bay Area’s competitive residential markets, you will need a skilled communicator working with the same drive and enthusiasm that you have for your real estate dreams.

To this end, I rise to the top of the list.

We're Here To Help You

BRITTANY NG: Expert Real Estate Agent

Using a combination of neighborhood canvassing, strategic planning, marketing, and networking, your home is marketed to the correct buyers. Brittany bases her business around great customer service, this is why she will be your REALTOR FOR LIFE.

KENNY TRUONG: #TEAMFAST Founder and Leader

#TEAMFAST has streamlined the listing process with a world-class team that is there for you every step of the way. Our team thrives on communication and meets regularly to provide consistently superior performance internally and externally.

NEIGHBORHOOD TC: Transaction Coordinators

There are loads of paperwork when it comes to real estate sales. A TC keeps it all tracked and organized for our team. This person orders home warranties, communicates with the title and escrow team, and helps to ensure we are staying within our timelines.

OUR INTERNATIONAL TEAM: Transaction Assistants

Our TAs manage appointments and schedule with a well-organized calendar. Virtual assistants also handle client communication, responds to inquiries, and sets property showings.

Home Seller's
Roadmap

Follow this high level road map to help you sell your home!

Ten Steps to Selling A Home

01 Find a Great Agent

02 Establish a Price

03 Prepare Your Home

04 Marketing

05 Listing

06 Showings

07 Offers and Negotiations

08 Under Contract

09 Final Details

10 Closing

Preparing to Sell: 01 Finding a Great Agent

INDUSTRY KNOWLEDGE

We have access to resources that is not readily available that helps determine the best price and time to sell

SMART NEGOTIATING

With our experience and expertise, we can negotiate the best price for your home. Negotiations and a high level of communication sets us apart

PROFESSIONAL EXPERIENCE

We undergo training and compliance to be up to date on changes in legal or administrative paperwork.

CUSTOMER SERVICE

We are dedicated to helping you answer any questions that arise from the process. We treat you how we would like you to treat us!

Finding a real estate agent that you trust and feel comfortable with is as hard as finding the right house to call a home.

A purchase of this magnitude is a huge life decision and you want to make sure that your real estate agent is as invested in this sale as you are.

02 Establish a Price

LISTING A PRICE

Setting a reasonable listing price is one of the most important aspects in the entire home selling process.

If you list too high, you might not get any offers and it can take you a while to sell your home.

Alternatively, if you price to low, you might be missing out on a greater return on your investment.

WHAT DETERMINES THE PRICE?

You have two options in order to price your home for sale:

You can engage with a third-party home appraiser, who will perform an analysis of your home and the neighborhood.
You can get your real estate agent to perform an analysis on other homes for sale in the area.

03 Prepare Your Home

HOME STAGING TIPS

The way you style your home can be a make it or break it point for a potential buyer. They have to be able to picture themselves living in your space, so be mindful of what you leave visible to viewers.

We can hire or rent professional props and decorators to help stage your home

Even the bathrooms need to be staged! Create a spa-like atmosphere by minimizing clutter, rolling fresh towels and keeping the sink and showers dry during showings.

Be sure to put away any personal photographs, memorabilia, and artifacts as it will look like clutter to a potential buyer.

You can replace photos with wall art.

Preparing Checklist

INSIDE THE HOME

Repaint with a neutral color (preferably off-white)
Remove and replace any personal artifacts, medication and jewelry
Find arrangements for pets and children, and remove toys and clutter from main spaces
Make sure that walkways are clear

OUTSIDE THE HOME

Take care of the landscaping (cut the grass, water the flowers, remove weeds, trim the trees and bushes)
Repaint or re-stain any porches, entryways, and doorways. No peeling paint
Fill in any cracks in the driveway, sidewalks and power wash them
Test all lighting fixtures and motion sensors

Listing Schedule

BEFORE LISTING

Deep cleaning and removal of personal items

TWO WEEKS BEFORE

Property Touch Up

10 DAYS BEFORE

Inspections and disclosures

7 DAYS BEFORE

Staging

5 DAYS BEFORE

Marketing photos and video shoot

ON MARKET

We are LIVE!

FIRST WEEKEND

Two open houses + neighbor open

FIRST WEEK

Brokers Tour

FIRST 10 DAYS

Offers due and reviewed

These will vary depending on our current market.

FIND A BUYER 04 Marketing: What We Use

We will make sure that the photos you use to market your home are bright, clear, and capture all angles.

Buyers will feel more comfortable with more photos of the interior as well as videos.

This includes:

Professional Daytime
Twilight Photography

Aerial Drone Photography
Property Floor Plans
Neighborhood Canvassing
Lifestyle Videos
Property Websites
3D Virtual Tours
Massive Social Media Marketing

05 Listing

The disclosures and inspections for your home are a critical part of your listing.

We will work through them together so that buyers are clear about their purchase and to reduce negotiations.

Congratulations! You have officially listed your home for sale.

We will use our network to ensure that your listing is as visible as possible, and reaches the appropriate audience.

06 Showings

In the first days and weekends, remain flexible with your schedule to accommodate showings allowing potential buyers more viewing options.

There will be private and open house viewings. Make arrangements for a pleasant experience.

Showing Checklist

If you only have fifteen minutes:

Make the beds and fluff pillows
Throw away any garbage
Empty out garbage cans and take out the trash
Clean the counter tops and put away dishes
Declutter the home, remove any toys
Turn on all indoor and outdoor lights

If you have more than an hour:

Complete the 15-minute list
Vacuum, sweep and mop the floors
Wipe all major appliances, glass, and mirrors
Fold or hang up visible clothing nicely
Dust any visible or reachable areas

Final Steps

07 Offers and Negotiation

At this time, you will be able to accept the offer, negotiate and make a counteroffer, or reject the offer. If you receive multiple offers, we will help you negotiate with the buyers to find a price that you are happy with. Ensure that the process is transparent and that all information provided to the buyers are accurate and up to date. Everything will be in writing, so there's no confusion.

08 Under Contract

The offer will officially become binding once the buyer and the seller both agree to the terms of the contract.

Sample Timeline After Offer Acceptance:

3 Days: Buyer's deposit is due
14 Days: Contingencies removed
15 Days: Destage the home
17 Days: Buyers final walkthrough
20 Days: Sign closing paperwork
30 Days: Close of escrow

*These times will vary, and you will receive a personalized calendar for your specific escrow.

Final Steps

09 Final Details

Be prepared for obstacles and hiccups! They happen during this phase, but that doesn't mean the sale is over. At this time you can start packing and moving into your new place!

Need movers? We work with some great local companies we can refer you to.

10 Closing

Closing is the final step in your home selling process.

During the closing phase of the sale, you can expect the following:

The deed to the home will be transferred over to the buyer.
The ownership is transferred to the purchaser.
Any other documents including financing, insurance, and legal documents are exchanged.
The negotiated purchase price is paid and any other fees (i.e. commissions) are paid.

CONGRATULATIONS! You've sold your home!

Great Reviews from Homebuyers: Chris and Tiffany

"I had a fantastic experience working with Brittany as my real estate agent. Her patience, kindness, and helpfulness stood out throughout the entire process, making it a smooth and enjoyable journey.

I highly recommend her for anyone seeking a top-notch real estate professional. AMAZINGGGGG THE BEST."

"If you’re looking for a realtor who truly has your best interests in mind especially as a first time home buyer, look no further!! This was actually my second attempt at looking for a home. My first experience wasn’t an ideal

match, so we decided to give Brittany a try. Even at first contact, it was night and day how amazing she was!

She takes the time to really get to know your needs/wants for a home. She provided a wealth of information, was so patient with our questions, and super communicative. She’s proactive about sending listings and open about sharing potential concerns. She also connected us an amazing lender. She made us feel extremely comfortable and well supported throughout the process. We were able to secure our dream home with a very quick turnover! Highly recommend!!"

Awesome Review from Home Seller, Thalia

"I've been wanting to work with Brittany for some time now since I had seen glowing reviews for her by previous clients, and I was finally given this opportunity when I needed to sell my home.

Brittany was extremely easy to work with -- well organized, down to earth, communicative, and always willing to help wherever possible. Selling a home is a lot of work, but Brittany made me feel like I could take it easy on some days because she was always on top of things.

We had to renovate the home before selling and Brittany offered a seasoned perspective when it came to figuring

out what should and should not be updated to gain the most value.

Additionally, she has a great eye for style and decor -- so choosing paint color, light fixtures, bathroom hardware, etc was a fun experience with her.

During escrow, we ran into a few bumps with the buyer, but Brittany kept me in the loop ALWAYS. I was pretty hands off at this point, but that was only possible due to my trust in Brittany.

Not only is Brittany a great real estate agent, but she truly is an amazing human as well. If you can work with her, go for it!